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How does the race for attention distort how we see the world?

What's even real any more?

How does the race for attention distort how we see the world?

“I like to say that algorithms are opinions embedded in code…and that algorithms are not objective. Algorithms are optimized to some definition of success. So, if you can imagine if a commercial enterprise builds an algorithm to their definition of success, it’s a commercial interest. It’s usually profit.”
–Cathy O’Neil, PhD, Data Scientist and Author, in The Social Dilemma
Because social media apps are caught in a race for our attention, they tend to promote more provocative, attention-grabbing content. That’s what keeps us engaged and coming back. Emotionally-charged content on social media achieves between 17-24% more engagement per “moral-emotional word” than content without it.
A photograph of a woman looking at her phone and looking angry or distressed
At the same time, everyone generates so much content each day that it’s impossible for platforms to show it all to us. Why do you see some posts and not others? Algorithms decide. They pick the content that is most likely to keep us liking and scrolling. They show us the stuff that's emotionally engaging and hide everything else.
We end up in an environment where we are all in competition with each other for attention. If we want our voices to be heard, we need to have more interesting posts. Usually that means:
  • More hyperbolic language: “This is the most amazing cat video I’ve ever seen!”
  • More “beautiful” photos: enhanced by filters
  • More frequency: more chances to get attention
If we want to be seen, we need to construct a less authentic version of ourselves and our lives, one that people will like, comment on, and share – and that algorithms will pick up and amplify. If we feed the algorithm, we get rewarded with attention; if we ignore the algorithm, then we feel like we’re being ignored.
In the process, we’re doing companies’ work, for free: we are creating the content they use to grab our attention. What’s more, the people with the most attention-grabbing content become influencers, who are then paid to keep coming up with the most attention-grabbing content.
Two people next to each holding their phones. All we can see are their torsos, hands, and phones, but it is clear that they're looking at their phones and not each other.
In this environment, we see increasingly fake versions of each other, as well as a fake version of the world around us. The algorithm doesn’t show you everything that the people you follow post – it shows you the content that is most likely to get you to like and share.
If you like fashion you’ll be surrounded by friends and influencers being glamorous. If you care about the environment, you’ll be surrounded by emotionally intense calls to save the planet. You’ll see a uniquely crafted version of reality that is more sensational than the real thing, since that’s what will keep your attention.

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